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UTSTESTER Feedback for customer Order Installation Issue

2019-05-15

Q1. What are the weights of these machines ? are they easily uplift by workers or require any mechanical help.

A1. Obviously, it required the forklift to uplift the wooded case. After unpack the wooden case, then requires the workers to uplift it onto laboratory table.



Q2. Please confirm that the power plugs of machines are suitable with Pakistani standards .

A2. Yes, we also equipped with 2 pieces of British standard plugs, please check inside the box.


Q3. What tools are required to unbox the equipment ?

A3.Hammer chisel

Q4. Any specific Pre-installation guidance you want to deliver me ? (I have read all the mentioned in manual)

A4.

1)M007B Pneumatic burst tester requires the machine oil before running machine.

2)Pay attention to the D.Test when doing test, remember to click the D.test button. D.test is to test rubber membrane, when doing this test, the machine should be stopped automatically soon and cannot burst the rubber membrane to be broken.


Q5. What will be the power rating for external circuit breakers used for these equipment

A5. M007B Burst tester: 750W

M006B Tear tester: 100W


Q6. Please clarify whether the calibration (for the bursting tester ) is necessary before using first time of the equipment .if yes, please explain it step by step as I feel little confusion while reading CAL section in manual.

A6. No need the calibration for burst tester for first times usage, because we have calibrated before delivery.

Just follow the video guidance as we sent to you and start the test.



M006B Digital tear tester needs standardization for each force before test. Please

Just follow the video guidance as we sent to you and start the test.



Q7. On the safe side, I ask you to inform your support team on 16-05-2019 from 1:00 PM to 4:00 PM as per *** Standard Time. So that if I could consult if I need while installation.

A7. No problem.



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